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The Nexus
BUSINESSApr 21 · 11:02 UTCDAILY MAIL

'Humiliated' British holidaymaker forced to pay £55 for her daughter's carry-on - after being caught out by Ryanair's 'petty' wording

A British holidaymaker was forced to pay £55 for her daughter's carry-on luggage due to Ryanair's strict and ambiguous policy wording, which she described as 'petty'. The incident left her feeling 'humiliated' and sparked criticism of the airline's customer treatment.

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