CRIMEJun 8 · 05:00 UTCTHE GUARDIAN TECHJoanna Partridge

Aviva detects record £230m in bogus insurance claims as use of AI rises

Aviva detected a record £230m in fraudulent insurance claims in 2025, with scammers using AI to fake accident scenes and documents. The insurer identified 18,400 suspect claims across its brands, including the Direct Line brands acquired in the previous summer.

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