BUSINESSJun 18 · 12:00 UTCQUARTZCris Tolomia

State Farm is ripping up contracts for its 19,000 agents — and forcing them to use AI

State Farm is terminating contracts with its 19,000 agents and reducing pay and benefits, while mandating the use of new AI tools. The changes follow the insurer's loss of its top auto insurer ranking to Progressive.

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