Final Electric Power Board Report on NES Winter Storm Response Cites Flaws, Suggests Changes

An after-action report on Nashville Electric Service's (NES) response to a winter storm highlights flaws in emergency planning, public communication, and coordination with external repair crews. The report recommends 58 improvements, including updated emergency plans, communication reforms, and increased tree trimming to prevent future outages. NES has begun implementing changes, such as scheduling drills and reconfiguring communication operations.