Dossier
Apple Support
Coverage of Apple Support in the Nexus archive.
- [USA] Asking for an explanation help about Apple’s fraud protection
A user's Apple iTunes account was locked for 48 hours after two purchases, causing frustration over missed game bundles and unclear fraud protection policies. The user criticizes Apple Support for unhelpful responses and questions the legality of account restrictions tied to gift card usage.
- iPhone stolen, someone claiming to have it asking me for GOVERNMENT ID
An iPhone was stolen in CDMX, and the owner received messages from someone claiming to have found it in an Uber. The individual later requested the owner's government ID to facilitate returning the phone, raising concerns about a potential scam.