Dossier
Arcare
Coverage of Arcare in the Nexus archive.
- Australian aged care firm accused in class action of charging residents for high teas and classes they couldn’t use
Residents at an Australian aged care provider have filed a class action lawsuit alleging illegal charges for services like high teas and exercise classes that immobile or cognitively impaired residents could not use. The lawsuit claims Arcare, a major aged care firm, embedded daily 'additional services fees' within a 'signature package' at over 50 facilities between July 2020 and July 2026.