Booking
Coverage of Booking in the Nexus archive.
- Glenn Fogel runs the world’s largest online travel business. He still personally reads customer complaints because ‘you gotta get that sh*t right’
International tourist numbers grew by 2% in Q1 2026, while Europe saw a 4% increase. Booking Holdings reported strong second-quarter results, beating Wall Street expectations with $7.4bn in revenues. CEO Glenn Fogel stated that the future of the travel industry will focus on using technology and AI to make planning and experiencing the world easier for everyone.
- Booking's CEO says AI will have a 'human cost' — and he wants every employee to be 'AI literate' in case their job goes away
Glenn Fogel, CEO of Booking Holdings, stated that Artificial Intelligence (AI) will have a "human cost" concerning employment and predicted encountering "rough waters." He emphasized that because AI could impact various careers, he wants every employee to become "AI literate." Furthermore, Fogel predicted job impacts would extend beyond his company to sectors like investment banks.
- Wall Street stays steady at record highs as ‘coiled spring’ releases in August, with talks of deal to reopen Strait of Hormuz
Wall Street indices remained near record highs as the S&P 500 and Dow Jones rose, while the Nasdaq dipped slightly. Companies like Walt Disney and Booking Holdings saw gains, whereas SpaceX and AMD declined. Discussions about reopening the Strait of Hormuz and AI-driven market movements influenced investor sentiment.
- Brands like Home Depot, Intuit, and Booking are betting bigger on ChatGPT ads, new data reveals
OpenAI has doubled ads per user for ChatGPT mobile users in the US, with Sensor Tower reporting a surge in advertisers from 300 in April to over 820 in July. Major brands like Home Depot, Intuit, and Booking Holdings have replaced smaller software firms as top advertisers, while financial services, travel, and education sectors increased their ad spend shares.
- San Francisco sues booking sites over scam hotel rooms
San Francisco sued GuestReservations.com and BookOnline.com for deceptive practices, alleging they mimic hotel websites to overcharge travelers and refuse refunds. The lawsuit also names Booking Holdings as a defendant, accusing it of facilitating transactions while profiting from deceptive third-party bookings.
- Europe is starting to break up with US big tech. But it’s still abiding by the Silicon Valley rulebook | Max von Thun
The European Commission has proposed plans for digital sovereignty, but critics argue they lack vision. A Slovenian national in the Netherlands lost access to US-based services like Apple, Amazon, and PayPal after being sanctioned by the Trump administration for her work at the international criminal court.
- Revealed: Holidaymakers are being turned away from hotels they've paid for - and being refused refunds - in worrying trend of properties overbooking guests
Holidaymakers are being turned away from hotels they've paid for due to overbooking, and are being refused refunds. This trend is causing concern among travelers who have already paid for their accommodations. The issue is affecting people who have booked rooms in advance.
- Iran War Disrupts Travel More Than Prices: Booking CEO
The ongoing Iran war is causing significant travel disruptions, surpassing the impact of price changes according to Booking's CEO. The situation highlights the broader economic and logistical challenges posed by geopolitical conflicts.
- Flight prices are soaring but package holidays are more than £100 cheaper than last year as Brits told to book now
Flight prices are rising, but package holidays are over £100 cheaper than last year. Brits are advised to book now to capitalize on the price difference.