Dossier
China Mobile Jiangsu
Coverage of China Mobile Jiangsu in the Nexus archive.
- China Mobile Jiangsu and ZTE unveil intelligent complaint analysis agent to reshape core network O&M
China Mobile Jiangsu and ZTE collaborated to develop an intelligent complaint analysis agent using multi-modal signaling models and agent technology to automate core network complaint handling. This solution enhances digital and intelligent operations and maintenance by efficiently locating customer issues and setting new industry benchmarks.