Derek Kravitz

Consumer Reports found Uber and Lyft charge different prices for the same ride to nearby users, with examples showing up to a $30 discrepancy. The investigation also raised concerns about fictitious discounts and fare-sharing practices, while companies denied pricing based on rider identity. States like Maryland and Connecticut have started restricting 'surveillance pricing' practices.

Consumer Reports found that Uber and Lyft use AI to set different prices for the same ride under identical conditions, with discrepancies up to $30. The investigation also revealed potential fictitious discounts and higher fare shares kept by the companies, which both firms dispute. Riders are advised to compare prices and scrutinize crossed-out 'discount' pricing.

Consumer Reports found significant price discrepancies for Uber and Lyft rides when requested by different users at the same time and location, with one test showing a $30 difference for the same trip. Uber and Lyft dispute these findings, attributing fare variations to market factors, while the investigation also highlighted concerns over fictitious discounts and higher company fare shares. States like Maryland and Connecticut have implemented restrictions on surveillance pricing, with others considering similar measures.

Consumer Reports found Uber and Lyft charge different prices for identical rides, with discrepancies up to $30. The investigation revealed potential fictitious discounts and higher company fare shares, while Uber and Lyft denied pricing based on rider identity. Drivers reported feeling exploited by shrinking fare shares.