EAGLE Teams

MTA NYC Transit is piloting electronic fare enforcement using handheld devices with EAGLE Teams to combat fare evasion on buses, transitioning from MetroCards to the OMNY tap-and-pay system. The agency is testing this 'European style' model primarily on Select Bus Service routes to verify fare payments and issue summonses.

The MTA is piloting a new fare enforcement model on express buses using handheld devices to validate OMNY payments, shifting focus from local routes. The transition aims to train staff and prepare for broader implementation, with challenges including limited technology and personnel.