Dossier
General Practitioner (GP) surgeries
Coverage of General Practitioner (GP) surgeries in the Nexus archive.
- Damning figures that shame every GP surgery in England: Complaints reach record high, with 'poor communication' and 'staff behaviour' top reasons for patients' anger
Complaints against GP surgeries in England have reached a record high, with poor communication and staff behaviour being the top reasons for patient anger. The figures are shameful for every GP surgery in England. Patients are increasingly frustrated with their experiences.