Dossier
Insights
Coverage of Insights in the Nexus archive.
- Achieving operational excellence with AI
Traditional frameworks like Lean Six Sigma and business process management (BPM) are being enhanced by AI to achieve operational excellence. The AI-powered process optimization market is projected to exceed $113 billion in the next decade, with 88% of business leaders planning to increase investments in AI-infused process intelligence. Companies with mature process disciplines are better positioned to leverage AI effectively.
- How live conversations can close the gap between awareness and enrollment for load flexibility
Live conversations, particularly outbound calling, have demonstrated higher enrollments and strong sentiment in promoting load flexibility. The data reveals surprising insights about the effectiveness of direct communication in bridging awareness and enrollment gaps.