Dossier
Kathy Pham
Coverage of Kathy Pham in the Nexus archive.
- Why is it so hard to get ROI from AI? Because building from first principles isn’t easy
The article discusses why companies struggle to achieve ROI from AI, citing the need for foundational work like data governance and workflow redesign before automation. Experts from State Street, Deloitte, and ReviveHealth emphasize that rushing AI implementation without strategic first principles thinking leads to inefficiencies and limited productivity gains.