National Union of Healthcare Workers
Coverage of National Union of Healthcare Workers in the Nexus archive.
- As AI ‘therapists’ dish out advice, California lawmakers try to set some limits
California lawmakers are attempting to regulate AI chatbot usage in mental healthcare following growing public reliance on these tools. The proposed legislation aims to restrict chatbots from practicing psychotherapy while allowing them for administrative support or clinical assistance. It further mandates that AI cannot make therapeutic decisions without the review of a licensed professional.
- Kaiser used an algorithm — not clinicians — to triage mental health patients, a union alleges
A health worker union accused Kaiser Permanente of using an automated algorithm without clinician oversight to triage mental health patients through an e-visit screening tool. The union claims this practice violates state law, while Kaiser states clinical decisions remain with licensed professionals. The tool provides care recommendations based on patient responses but does not use AI for diagnoses, according to the health provider.