South Kings Drive

The Department of Agriculture will inspect a Crumbl Cookies store in Charlotte, N.C., after a viral video showed employees appearing to do hair inside the bakery. Crumbl responded by closing the store, discarding dough, and hiring a cleaning crew, while customers expressed mixed reactions to the incident.

A viral video shows Crumbl Cookies employees apparently styling hair inside a Charlotte store, prompting the company to close the location, discard dough, and take unspecified disciplinary action. The North Carolina Department of Agriculture and Consumer Services announced plans for an unannounced inspection following the incident.