Dossier
Sterman
Coverage of Sterman in the Nexus archive.
- Nobody ever gets credit for fixing problems that never happened (2002) [pdf]
The article 'Nobody ever gets credit for fixing problems that never happened' from 2002 discusses systemic issues in accountability and problem-solving. It is available as a PDF through MIT's website and has been discussed on Hacker News with 49 points and 5 comments.