Zendesk

A scam email purporting to be from Zendesk Inc was sent to a user, requesting confirmation of their contact email to schedule a Microsoft Teams interview. The email originated from a Gmail account named FirstnameLastname20, raising suspicions of phishing or fraudulent intent.

Private equity firms face significant losses as Medallia, a customer-satisfaction software company, defaulted on its debt, wiping out Thoma Bravo's $5 billion equity stake. The article explains that equityholders, including private equity, bear first losses in financial distress, while lenders like Blackstone are positioned to recover assets. Other companies from 2021-2022 leveraged buyouts, such as Coupa and Zendesk, are also at risk of similar outcomes.

TradeCore replaced Zendesk in 48 hours, as detailed in their blog post. The article has garnered 79 points and 60 comments on Hacker News.

A threat actor named UNC6783 is targeting business process outsourcing (BPO) providers to access high-value companies across multiple sectors. The group is using stolen corporate Zendesk support tickets as part of their cyberattack strategy, with Google reporting the activity.