Dossier
Zoho Assist
Coverage of Zoho Assist in the Nexus archive.
- [uk] o2 call centre staff cannot be trusted
An O2 call center employee was transferred to a scammer via a number provided by O2, resulting in £2000 being charged to his credit card. The scammer used Zoho Assist to install remote access software on his computer, and the victim is now lodging a formal complaint with O2.