Dossier
click-to-cancel rule
Coverage of click-to-cancel rule in the Nexus archive.
- Stuck in a subscription? NYers react to ‘click-to-cancel’ rule
New York City's Mayor Zohran Mamdani announced a 'click-to-cancel' rule requiring companies to make subscription cancellations as easy as sign-ups. PIX11 News surveyed New Yorkers about their experiences with ongoing subscriptions.
- NYC’s new ‘click-to-cancel’ rule takes effect this fall to help New Yorkers get out of a bad subscription
New York City's new 'click-to-cancel' rule, effective October 1, requires businesses to allow subscribers to cancel automatic-renewal services through the same method they enrolled. The rule mandates clear disclosure of subscription terms and prohibits obstructive cancellation practices, with penalties for violations starting at $525 for first offenses.