Dossier
counterfeit postage
Coverage of counterfeit postage in the Nexus archive.
- [US] SHEIN sent me counterfeit postage return labels, then used it to deny my refund. Here's how I got my money back.
A customer reported that SHEIN provided counterfeit postage labels for returns, leading to denied refunds and package rejections by USPS. The customer eventually secured a refund through a credit card chargeback after a two-month dispute.
- e-tailer using fake USPS tracking and/or postage
A user ordered an item from an Instagram ad and received a USPS tracking number indicating counterfeit postage. A second tracking number provided by the seller showed impossible dates (2026) and locations, suggesting a scam. The user received a refund after disputing the charge, with the seller using a shop.app platform to avoid exposing credit card details.