A grim job outlook meets a scrappy workforce as administrative assistants harness AI

Administrative assistants face job decline due to AI tools like ChatGPT and Claude, with employment numbers dropping from 3.5 million in 2004 to 2.1 million in 2024. Some workers, like Deanna Danger, are adapting by integrating AI to enhance productivity, though the profession remains vulnerable to displacement. The workforce is predominantly female, with lower median pay and higher representation of older workers compared to the broader labor market.