Dossier
first-class mail
Coverage of first-class mail in the Nexus archive.
- Royal Mail investigated again as almost a quarter of first-class post arrives late
The postal regulator has launched an investigation into Royal Mail for missing annual delivery targets, with 24.3% of first-class mail arriving late in the year to March. Royal Mail has been fined £37m since 2023 for failing to meet Ofcom's delivery standards.