Dossier
medical clinics
Coverage of medical clinics in the Nexus archive.
- Under-trained techie didn't claim overtime for mistakenly failing to phone it in
April, an entry-level IT technician with CompTIA A+ certification, mistakenly connected both Ethernet ports of a VoIP phone during a clinic deployment, causing a complete internet outage. Despite resolving the issue, she avoided claiming overtime, believing she didn't deserve it for the error. The team responded calmly, fixing the problem quickly.