Jersey Mike’s now No. 1 in customer satisfaction, pushing Chick-fil-A out of top spot, study shows

Jersey Mike’s surpassed Chick-fil-A as the top-rated fast-food chain for customer satisfaction with an 84 score, while Chick-fil-A remained the leader in the chicken category with 83. Culver’s and Burger King tied for top burger chains at 78, and Sonic saw a 5% increase in satisfaction due to value offerings.