American Customer Satisfaction Index
Coverage of American Customer Satisfaction Index in the Nexus archive.
- Jersey Mike’s now No. 1 in customer satisfaction, pushing Chick-fil-A out of top spot, study shows
Jersey Mike’s surpassed Chick-fil-A as the top-rated fast-food chain for customer satisfaction with an 84 score, while Chick-fil-A remained the leader in the chicken category with 83. Culver’s and Burger King tied for top burger chains at 78, and Sonic saw a 5% increase in satisfaction due to value offerings.
- Jersey Mike’s now No. 1 in customer satisfaction, pushing Chick-fil-A out of top spot, study shows
Jersey Mike’s surpassed Chick-fil-A as the top-rated fast-food chain for customer satisfaction with a score of 84, while Chick-fil-A dropped to second place with 83. Culver’s and Burger King tied for top satisfaction in the burger category, and Sonic saw a 5% rise in satisfaction due to value offerings.
- Jersey Mike’s now No. 1 in customer satisfaction, pushing Chick-fil-A out of top spot, study shows
Jersey Mike’s has surpassed Chick-fil-A as the top-rated fast-food chain in customer satisfaction, scoring 84 out of 100 compared to Chick-fil-A’s 83. Culver’s and Burger King tied for the highest satisfaction in the burger category with 78, while Sonic saw a 5% increase in satisfaction due to value offerings.