Jersey Mike’s now No. 1 in customer satisfaction, pushing Chick-fil-A out of top spot, study shows

Jersey Mike’s surpassed Chick-fil-A as the top-rated fast-food chain for customer satisfaction with a score of 84, while Chick-fil-A dropped to second place with 83. Culver’s and Burger King tied for top satisfaction in the burger category, and Sonic saw a 5% rise in satisfaction due to value offerings.